Frequently Asked Questions

Our office is located at H/O Salugara Bazar, Near Dolha Hotel, P.O. Salugara, P.S. Bhaktinagar, Siliguri, West Bengal - 734008. You can visit us during office hours or contact us by phone and email.

We provide tour packages, transport services, vehicle rentals, airport transfers, railway station transfers, corporate travel, group tours, and customized travel planning across North Bengal, Sikkim, Darjeeling, Bhutan, and selected other destinations.

Our office is open Monday to Saturday, 8:00 AM to 7:00 PM. For urgent travel requests, please call us directly so we can assist as quickly as possible.

Yes. C Font Travels operates as a tour and travel service provider registered under the Siliguri Municipal Corporation.

Our primary destinations include Darjeeling, Gangtok, Sikkim, Kalimpong, Dooars, Mirik, North Bengal, and Bhutan. We also arrange selected packages for Goa, Kashmir, Dubai, and Thailand.

Yes. We customize itineraries based on your travel dates, budget, group size, hotel preferences, and sightseeing interests. Share your requirements through our travel inquiry form or contact us directly.

Yes. We organize group tours for families, friends, schools, colleges, corporate outings, and community travel groups with coordinated transport and itinerary planning.

Inclusions vary by package but commonly cover transport, accommodation, sightseeing, and basic itinerary coordination. Specific inclusions and exclusions are shared clearly before booking confirmation.

Yes. We arrange airport pick-up and drop services from Bagdogra Airport to Siliguri, Darjeeling, Gangtok, Kalimpong, Dooars, and other nearby destinations.

Yes. We provide reliable pick-up and drop services from New Jalpaiguri Railway Station to major hill and plain destinations across the region.

We arrange suitable vehicles based on your group size and route, including sedans, SUVs, and tempo travellers for local, outstation, and tour travel requirements.

Yes. We support corporate travel, business trips, conferences, and event transportation with scheduled pick-ups, route planning, and professional coordination.

You can submit a travel inquiry on our website, call our office, email us, or visit in person. Our team will share available options and guide you through the booking process.

We aim to respond within 24 hours on working days. For same-day or urgent travel needs, calling us directly is the fastest way to get assistance.

Please share your name, contact number, destination, travel dates, number of passengers, preferred vehicle or package type, and any special requirements such as child seats, extra luggage, or hotel preferences.

Changes and cancellations depend on the service type, provider policies, and how close the travel date is. Contact us as early as possible and we will explain available options.

Yes. We assist with Bhutan tour planning from Siliguri, including route coordination, itinerary suggestions, and transport arrangements based on current travel requirements.

March to May and October to December are popular for clear views and comfortable travel. We can recommend the best timing based on your preferred destinations and activities.

Yes. Many travelers combine destinations such as Darjeeling with Sikkim, Kalimpong with Dooars, or Siliguri with Bhutan. We create practical routes based on travel duration and road conditions.

Absolutely. We regularly support first-time visitors with route guidance, realistic travel timings, vehicle selection, and itinerary planning suited to families, seniors, and solo travelers.